Refund policy

Free returns within 30 days. Return any crown within 30 days of delivery for a full refund of the item price. Returns are free within the United States: email us and we'll send you a prepaid return label. Please send the crown back in its original condition, with its box; each one is hand-painted, so try it on gently.

International orders can be returned within 30 days too; return shipping is paid by the customer, and duties and taxes can't be refunded.

Arrived damaged? Send us a photo within 7 days of delivery and we'll paint you another at no charge.

Lifetime Care. Every crown is covered for life against craftsmanship faults: if a comb loosens, an anchor point breaks or the paint flakes with normal wear, we'll repair or repaint it free. Just email us and send it in; we'll cover the shipping back to you. Not covered: accidents, heat damage (the crown can warp in a hot car) or a change of heart on color; for that, use our 30-day returns (free in the US) or exchange it for another finish.

Refunds go back to the original payment method within 5 business days of the crown reaching us.